The menu "Script Recording and Playback..." randomly grey out and we could not find the reason for a long time.
Usually when it happened, we entered into menu "SAP GUI Options - CDE" and check (or uncheck) the boxes of "Interaction Design" and "Accessibility & Scripting" (see attached screenshots). If lucky enough, the menu "Script Recording and Playback..." will turn black.
If it still does not turn black, we usually have to reboot the computer several times and if lucky, it will turn black.
Has anyone come across this similar issue and could you share your solutions please? Thank you in advance.